How Does An Emergency Glass Repair/replacement Work?

September 26, 2022

Emergency glass replacement is something that everyone is likely to need at some point in their life. Understanding what will be involved and who to contact for emergency glass repair will make everything less stressful when the need arises.


Whether your glass is damaged because of impact, or as the result of a break-in, you’ll need to be able to act promptly and with confidence to be sure of getting a swift and secure repair. At North Queensland Glass, we offer a speedy, straightforward emergency service that will get your glass replaced in no time. Here’s our step-by-step guide to how emergency glass replacement works.

How Does an Emergency Glass Repair/Replacement Work?

1. Survey the Site

Our first task is to assess the damage. We’ll look at what can be repaired and how to go about it, as well as how to make the site secure and safe.


2. Temporary Measures

If we can’t repair or replace on the spot, we’ll organise a temporary solution. This will involve boarding up the window or door, as well as removing any damaged glass that could pose a hazard.


3. Removing Broken Glass

Broken glass is dangerous to people, pets and possessions. Our team will clean up all broken glass and make sure that the area is safe for everyone and everything. Professional equipment and expertise mean the risks of injury and damage are minimised.


4. Measure and Design

Once all damaged and broken glass has been removed, we can get on with designing your replacement glass. We’ll take all the necessary measurements and consider the latest Australian Glass Standards for your area and premises. You can be sure your emergency glass replacement will meet current safety standards, as well as look great.


5. Replacement Glass Installation

Once we’ve designed and cut your replacement glass, the final step is installation. Your emergency replacement glass will be secured and sealed in your door or window frame. We’ll adhere to all safety guidelines, and you can be confident your new glass will meet all standards.

Get in Touch

North Queensland Glass is a family-owned and operated company. We have years of experience in the supply and fit of all types of glass and offer a blend of skill and knowledge that means we’re a great choice for emergency glass repair. We work across the Whitsundays, Hamilton IslandAirlie BeachProserpine and Cannonvale and pride ourselves on our reputation for excellent customer service as well as outstanding technical skills.


You’ll find our team responsive, understanding and efficient – which is just what you need in an emergency. To get in touch, just complete our contact form or give us a call on 07 4946 1665. We also have an emergency contact number (0416 980 126) which is available 24 hours a day. We’ll answer any questions you may have and get one of our team members out to survey, secure and repair the damage as quickly as possible.

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